FAQs - Bud BOXX

My BOXX was stiff when I first received it. Is this normal? Absolutely! Your Bud BOXX arrives spanking new, so a little stiffness in the zipper and handle is expected. With time and use, it will ease up. Trust us, this product is built to last!

Why won’t my BOXX open? Zip it like you mean it! Ensure those zippers are fully undone; otherwise, our patent-pending design won't let it budge.

How do I change the 3-digit lock? Lost the instructions? No sweat. Check out the reset guide conveniently located inside your BOXX or refer to the image I've included for you. Easy as pie!

How do I charge my tools while securely locked? On the right side, there's a cap hiding a USB & C Port for your charging needs. Connect it to any power source outside, using the cords inside to juice up your gadgets. Whether it's 510 batteries, Pax, DabX, or secret adult toys, we've got you covered.

What payment types does The BOXX Store take? The BOXX Store takes E-transfer, PayPal, Square and AfterPay.

How long does it take to get my order? BOXXes will be shipped out within 24 hours of payment. Shipping can take 3- 7 days

How to care for your BOXX?

Odour Elimination: Combat that initial rubber smell by letting it breathe outdoors or toss in some citrus peels for a fresh vibe.

Cleaning: Wipe down the exterior with a damp cloth, tackle crumbs with a dust buster inside, also use a damp cloth to clean inside, then let it air dry. Your BOXX will thank you for your love and care!